Privacy Policy

Oberum Technologies LLC
 Effective Date: October 26, 2026
 Last Updated: October 26, 2026

1. Introduction

Oberum Technologies LLC (“Oberum,” “we,” “us,” or “our”) operates the website at oberumnetworkbuilder.com and its subdomains, and provides Oberum Network Builder, a visual infrastructure compiler that produces deployable infrastructure as code (collectively, the “Services”).

This Privacy Policy explains what information we collect, how we collect it, how we use it, who we share it with, how long we keep it, how we protect it, and the choices and rights you have. It applies to visitors to our website, people who submit forms or request a demo, people who opt in to receive text messages from us, and customers and authorized users of Oberum Network Builder.

By using the Services, submitting information through our forms, or opting in to receive communications from us, you agree to the practices described in this Privacy Policy.

2. Summary of Our Core Commitments

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver the messages you requested.

3. Information We Collect and How We Collect It

3.1 Information You Provide Directly Through Forms and Interactions

We collect information that you give us voluntarily when you interact with us. The collection points and the fields collected at each point are as follows:

Where We Collect It

What We Collect

Contact form, demo request form, and waitlist form on our website

First and last name, business email address, mobile or business phone number, company name, job title, company size, and any message or free-text notes you enter

Newsletter and content download forms

Name, email address, and the specific asset or list you requested

SMS and email consent checkboxes on any of our forms

The consent selection you made, the exact consent language displayed to you at the time, the date and time of consent, the page URL where consent was given, and the IP address used to submit the form

Account registration for Oberum Network Builder

Name, work email address, password credentials in hashed form, organization name, role, and team membership

Scheduling a call or demo

Name, email address, phone number, time zone, meeting preferences, and any context you provide about your environment or use case

Support requests, email replies, SMS replies, and live chat

The content of your message, attachments you send, and the contact details you use to reach us

Purchases and subscriptions

Billing contact name, billing address, billing email, and the last four digits and card brand returned by our payment processor. We do not receive or store full payment card numbers.

Surveys, beta programs, design partner intake, and events

The responses and details you choose to submit

Providing this information is voluntary. If you choose not to provide it, some features, communications, or purchases may not be available to you.

3.2 Information Collected Automatically

When you visit our website or use the Services, our servers and our analytics providers automatically collect technical information, including:

●     IP address and approximate geographic region derived from it

●     Browser type and version, operating system, device type, and screen resolution

●     Referring URL, exit pages, pages viewed, links clicked, and time spent on each page

●     Date and time stamps of access, session identifiers, and session duration

●     Application event logs, error logs, and performance diagnostics

3.3 Customer Infrastructure and Configuration Data

When you use Oberum Network Builder, the platform processes the network topologies, architecture diagrams, component definitions, environment metadata, and generated infrastructure as code that you or your team create. This material can describe your security architecture. We treat it as your confidential information. We access it only to operate, secure, support, and troubleshoot the Services, or where you direct us to. We do not use it to market to third parties, and we do not sell it.

3.4 Information We Receive from Third Parties

We may receive limited information about you from business contact data providers, referral partners, event organizers you registered with, and advertising or social platforms where you engaged with our content. We combine this only with the records described above and use it for the purposes stated in Section 4.

3.5 Sensitive Information

We do not request and do not want sensitive personal information. Please do not send us government identification numbers, financial account credentials, health information, biometric data, or information about racial or ethnic origin, religious beliefs, or criminal history through our forms, email, SMS, or chat.

4. How We Use Your Information

We use the information described above for the following business operations and communications:

●     Creating, authenticating, and administering your account

●     Delivering, operating, maintaining, and securing the Services

●     Responding to your questions, demo requests, and support tickets

●     Sending transactional messages such as account notices, appointment and demo reminders, scheduling confirmations, receipts, security alerts, and service status updates

●     Sending marketing and product communications by email or SMS where you have opted in to receive them

●     Processing payments, invoices, refunds, and renewals

●     Personalizing the content and offers you see on our website

●     Measuring and improving the performance of our website, campaigns, and product

●     Producing aggregated and de-identified analytics and statistics

●     Detecting, investigating, and preventing fraud, abuse, and security incidents

●     Maintaining records of consent and opt-out requests as required by telecommunications and privacy regulations

●     Complying with legal obligations and enforcing our Terms and Conditions

We rely on the following grounds for processing: performance of a contract with you, your consent where consent is required, our legitimate business interests in operating and improving the Services, and compliance with legal obligations.

5. SMS and Text Messaging Program

5.1 Program Description

Oberum Technologies LLC operates an SMS program that sends text messages to individuals who have opted in. Depending on the consent you gave, messages may include appointment and demo reminders, scheduling confirmations, onboarding and account notifications, customer service replies, product and service updates, and promotional messages about Oberum Network Builder.

5.2 How Consent Is Collected

We collect SMS consent through an unchecked opt-in checkbox on our web forms that you must affirmatively select, through a written or verbal request you make to us directly, or by your reply to a message we send at your request. Consent to receive marketing text messages is never a condition of purchasing any product or service. Opt-in to SMS is separate from any other agreement or checkbox on the same form.

5.3 Message Frequency

Message frequency varies based on your interaction with us and typically does not exceed 6 messages per month.

5.4 Message and Data Rates

Message and data rates may apply to messages sent to you from us and from you to us. Contact your wireless provider with questions about your text plan or data plan.

5.5 Opting Out

You can cancel the SMS service at any time. Text “STOP” to (631) 891-5760. After you send “STOP,” we will send one confirmation message to acknowledge that you have been unsubscribed, and you will receive no further SMS messages from us. To rejoin, sign up again as you did the first time and we will resume sending messages to you.

5.6 Getting Help

If you are experiencing issues with the messaging program, reply with the keyword “HELP” for more assistance, or contact us directly at [email protected] or (631) 891-5760.

5.7 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5.8 SMS Data Sharing Restrictions

This section governs all mobile phone numbers and SMS consent records we hold, and it overrides anything in Section 6 that could otherwise be read to permit sharing.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Specifically:

●     We do not sell, rent, trade, or license mobile phone numbers or SMS opt-in data to anyone.

●     We do not share mobile information with third parties or affiliates for marketing or promotional purposes.

●     Text messaging originator opt-in data and consent will not be shared with any third parties, except for the aggregators and providers of the Text Message services that are necessary to deliver the messages you asked to receive.

●     Sharing with subcontractors that provide support services to us, such as customer service, is permitted only so those subcontractors can perform services on our behalf under contractual confidentiality and use restrictions.

5.9 Consent Records

We retain the record of your opt-in, including the consent language shown, the date and time, and the source of the consent, for as long as you remain subscribed and for at least four years after you opt out, so that we can demonstrate compliance with applicable messaging regulations.

5.10 Content Standards

Our text messages will not contain phishing or social engineering attempts to obtain your private information, illegal content, or SHAFT content, meaning content relating to sex, hate, alcohol, firearms, or tobacco that does not comply with applicable federal and state law.

6. How We Share Information

We do not sell your personal information, and we do not rent, trade, or otherwise transfer your personally identifiable information to outside parties for their own marketing or promotional purposes. We share information only in the limited circumstances below.

6.1 Service Providers and Subcontractors

We use vendors to operate our business. They may access personal information only to perform services for us, under written obligations of confidentiality and restricted use, and they may not use it for their own purposes. These vendors fall into the following categories:

●     Website and application hosting, and cloud infrastructure

●     Customer relationship management and marketing automation, including HighLevel, which we use as our CRM and communications platform

●     SMS aggregators and messaging providers that transmit text messages you asked to receive

●     Email delivery providers

●     Payment processing

●     Product analytics, website analytics, and error monitoring

●     Scheduling and calendaring tools

●     Customer support and helpdesk tooling

Mobile phone numbers and SMS consent records are excluded from this section except as expressly permitted by Section 5.8.

6.2 Legal and Safety Disclosures

We may disclose information when we believe in good faith that disclosure is required to comply with a law, subpoena, court order, or lawful government request; to enforce our Terms and Conditions; to investigate suspected fraud, security incidents, or abuse; or to protect the rights, property, or safety of Oberum, our customers, or the public.

6.3 Business Transfers

If Oberum is involved in a merger, acquisition, financing, reorganization, or sale of assets, information we hold may be transferred as part of that transaction. Any acquirer will remain bound by the commitments in Section 5.8 with respect to mobile and SMS opt-in data.

6.4 With Your Direction

We share information with third parties when you instruct us to, such as when you connect a cloud provider account or an integration to Oberum Network Builder.

6.5 Aggregated and De-Identified Information

We may publish or share information that has been aggregated or de-identified so that it cannot reasonably be used to identify you.

7. Cookies and Tracking Technologies

We and our analytics and advertising providers use cookies, pixels, tags, local storage, and similar technologies. A cookie is a small file placed on your device that lets a site recognize your browser and remember information about your visit. We use them to:

●     Keep you signed in and maintain your session

●     Remember your preferences and form entries

●     Measure traffic sources, page performance, and campaign results

●     Deliver and measure advertising, including remarketing to people who have visited our site

You can set your browser to warn you each time a cookie is sent or to refuse cookies entirely. Each browser handles this differently, so check your browser help menu. If you disable cookies, some features of the Services may not function properly. You can opt out of Google Analytics using the Google Analytics opt-out browser add-on. We honor Global Privacy Control signals where required by applicable law.

8. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. Our practices include:

●     Encryption of data in transit using TLS, and encryption of data at rest in our production systems

●     Storage of personal information behind secured networks accessible only to a limited number of personnel with a business need

●     Role-based access controls, unique credentials, and multi-factor authentication for administrative access

●     Passwords stored using salted one-way hashing; we never store passwords in plain text

●     Payment card data handled entirely by PCI DSS compliant payment processors and never stored on our servers

●     Logging and monitoring of access to production systems, with retained audit trails

●     Contractual security and confidentiality obligations imposed on vendors and subcontractors that process personal information for us

●     Periodic review of access rights, credential rotation, and prompt revocation of access on personnel changes

●     Vulnerability patching and dependency monitoring on our application and infrastructure

●     Backups of production data, with restoration procedures tested periodically

No method of transmission over the internet and no method of electronic storage is completely secure. We cannot guarantee absolute security. If we become aware of a security incident that compromises your personal information and creates a risk to you, we will notify you and any applicable regulator as required by law, and in any event without undue delay.

9. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy, or as required by law.

●     Account and customer records: for the life of the account and for up to seven years after closure for tax, accounting, and legal defense purposes

●     Marketing contact records: until you unsubscribe or ask us to delete them, and then only as needed to honor your suppression request

●     SMS opt-in and opt-out records: as described in Section 5.9

●     Support and communication records: up to three years after the matter is closed

●     Website analytics and log data: generally up to 26 months

●     Customer infrastructure and configuration data: for the term of your subscription and for 30 days after termination, after which it is deleted, unless you request earlier deletion

Aggregated or de-identified information may be retained indefinitely. We cannot control the retention practices of third parties; if you want a third party to delete data, contact that party directly.

10. Your Privacy Choices and Rights

Subject to applicable law and to verification of your identity, you may:

●     Request confirmation of whether we process your personal information and access a copy of it

●     Request correction of inaccurate or incomplete information

●     Request deletion of your personal information

●     Request a portable copy of your information in a commonly used, machine-readable format

●     Withdraw consent you previously gave, including SMS consent, at any time

●     Object to or request restriction of certain processing

●     Opt out of marketing email by using the unsubscribe link in any marketing email or by contacting us

●     Opt out of marketing SMS by replying STOP as described in Section 5.5

●     Opt out of targeted advertising and of the sharing of personal information for cross-context behavioral advertising

●     Appeal a decision we make about your request, and file a complaint with a supervisory authority

To exercise any of these rights, contact us at [email protected]. We respond within the timeframes required by applicable law. We will not discriminate against you for exercising your rights. An authorized agent may submit a request on your behalf with proof of authorization.

11. State Privacy Rights

11.1 California

Under the California Consumer Privacy Act as amended by the California Privacy Rights Act, California residents have the rights described in Section 10, including the right to know, the right to delete, the right to correct, the right to opt out of sale or sharing, and the right to limit the use of sensitive personal information. In the preceding twelve months we have collected the categories of personal information described in Section 3 and disclosed them to service providers for the business purposes described in Section 4. We have not sold personal information and we do not share personal information for cross-context behavioral advertising in a manner that includes mobile phone numbers or SMS consent data. California residents may submit requests to [email protected].

11.2 Other States

Residents of states with comprehensive consumer privacy laws, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others as those laws take effect, have comparable rights of access, correction, deletion, portability, and opt-out of targeted advertising and profiling. Submit requests to the same address above.

12. Children's Privacy

The Services are intended for business use by adults. We do not market to children under 13 and we do not knowingly collect personal information from children under 13, consistent with the Children's Online Privacy Protection Act. We also do not knowingly collect personal information from minors under 16 without consent where applicable law requires it. If you believe a child has provided us with personal information, contact us and we will delete it.

13. Email Communications

We comply with the CAN-SPAM Act. We do not use false or misleading subject lines or sender addresses, we identify commercial messages appropriately, we include our physical mailing address in commercial email, we honor unsubscribe requests promptly, and we monitor the email service providers we use for compliance. You can unsubscribe using the link at the bottom of any marketing email or by emailing us.

14. International Data Transfers

Oberum is based in the United States and our servers and service providers are located primarily in the United States. If you access the Services from outside the United States, your information will be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country. By using the Services and submitting information, you consent to that transfer, storage, and processing. Our SMS program is available only to recipients with United States mobile numbers.

15. Third-Party Websites

Our website may link to sites we do not control. This Privacy Policy does not apply to those sites. Review the privacy policy of any third-party site before providing information to it.

16. Changes to This Privacy Policy

We may update this Privacy Policy. When we do, we will revise the “Last Updated” date at the top of this page and post the updated version here. Material changes will be communicated by email or by a notice on our website before they take effect. Your continued use of the Services after an update takes effect means you accept the updated Policy.

17. Contact Us

Questions, requests, and complaints about this Privacy Policy or our data practices can be directed to:

Oberum Technologies LLC
 Address: 40 Meadow Ave, Medford, NY 11763
 Email: [email protected]
 Phone: (631) 891-5760
 Website: https://oberumnetworkbuilder.com

Last Updated: October 26, 2026