Terms and Conditions
Terms and Conditions
Oberum Technologies LLC
Effective Date: October 26, 2026
Last Updated: October 26, 2026
1. Who We Are
Oberum Technologies LLC is a Delaware limited liability company operating the website at oberumnetworkbuilder.com and its subdomains. We build and sell Oberum Network Builder, a visual infrastructure compiler for engineering teams. Users design network and cloud topologies on a drag and drop canvas, the platform validates the design in real time, and it generates deployable infrastructure as code for cloud and on-premises environments.
Our text messaging program sends appointment and demo reminders, scheduling confirmations, onboarding and account notifications, customer service replies, product and service updates, and promotional messages about Oberum Network Builder to people who have opted in to receive them.
2. Acceptance of These Terms
These Terms and Conditions (the “Terms”) govern your access to and use of our website, our text and email communications, and Oberum Network Builder (collectively, the “Services”). By accessing or using the Services, submitting a form, opting in to receive messages, or clicking to accept these Terms, you agree to be bound by them on your own behalf and on behalf of any organization you represent. If you do not agree, do not use the Services.
Enterprise customers may sign a separate written master subscription agreement or order form with us. Where that document conflicts with these Terms, that document controls for the subject matter it covers.
3. Eligibility
To use the Services you must be at least 18 years old and have the authority to enter into these Terms on your own behalf or on behalf of the organization you represent. By using the Services you represent that both statements are true.
4. Changes to These Terms
We may revise these Terms. Except for changes made for legal or administrative reasons, we will give reasonable advance notice before material changes take effect, by email or by notice on our website. Changes apply to your use of the Services from their effective date forward. Continued use after that date means you accept the revised Terms.
5. Accounts
Some features require an account. You agree to provide accurate, current, and complete registration information and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any suspected unauthorized use. You may not share your account or transfer it without our prior written consent. We may suspend or terminate an account that violates these Terms.
6. Acceptable Use
You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
● Violate any applicable law, regulation, or contractual obligation, including intellectual property, privacy, publicity, export control, and telecommunications laws
● Send unsolicited or unauthorized advertising, spam, chain letters, or other unsolicited communications through or about the Services
● Impersonate any person or entity or misrepresent your affiliation with anyone
● Upload or transmit material that is unlawful, defamatory, harassing, threatening, obscene, or that infringes the rights of others
● Interfere with, disrupt, disable, or place undue load on the Services or the networks and servers connected to them
● Scrape, crawl, harvest, or otherwise extract data from the Services by automated means, except that operators of public search engines may crawl the public website for the purpose of building publicly available search indices
● Introduce viruses, worms, malicious code, or conduct denial of service attacks
● Attempt to gain unauthorized access to the Services, other accounts, or connected systems, or to circumvent authentication, rate limiting, or other security controls
● Reverse engineer, decompile, or attempt to derive the source code or underlying models of the Services, except where that restriction is prohibited by law
● Collect information about other users without their consent
● Use the Services to build a competing product or service, or to benchmark the Services for publication without our prior written consent
● Assist, permit, or encourage anyone else to do any of the above
7. Your Content and Your Infrastructure Data
You retain all rights in the diagrams, topologies, component definitions, configurations, generated infrastructure as code, and other material you create or upload through the Services (“Customer Content”). You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Content solely to provide, secure, support, and improve the Services for you. We do not sell Customer Content and we do not use it to market to third parties.
You are responsible for Customer Content and for having the rights necessary to submit it. You are responsible for the accuracy and suitability of any infrastructure code the platform generates from your designs, and for reviewing and testing that code before deploying it to any environment.
8. Our Intellectual Property
The Services, including the platform, the validation engine, the component library, the user interface, documentation, and all associated trademarks, logos, and content, are owned by Oberum Technologies LLC or its licensors and are protected by United States and international intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes. All rights not expressly granted are reserved. You may not copy, modify, distribute, sell, sublicense, rent, or create derivative works from the Services, and you may not remove any proprietary notices.
9. Feedback
If you send us feedback, suggestions, or ideas about the Services, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use and exploit that feedback without obligation or compensation to you. Do not send us information you consider confidential or proprietary as feedback.
10. Fees, Billing, and Subscriptions
Pricing, billing frequency, and applicable taxes are presented before you complete a purchase. Paid subscriptions begin when payment is received. Subscriptions renew automatically for successive periods equal to the original term unless cancelled before the end of the current period. We will send a renewal reminder with reasonable advance notice. You may cancel at any time using the controls in your account or by contacting us; cancellation takes effect at the end of the current billing period. Payments are processed by third-party payment processors, and we do not receive or store full payment card numbers. Fees already paid are non-refundable unless we state otherwise in writing or applicable law requires a refund.
11. SMS and Text Messaging Terms
11.1 Program Description
By opting in to the Oberum Technologies LLC text messaging program, you consent to receive recurring automated text messages at the mobile number you provided. Messages may include appointment and demo reminders, scheduling confirmations, onboarding and account notifications, customer service replies, product and service updates, and promotional messages.
11.2 Consent
Consent to receive marketing text messages is not a condition of purchasing any goods or services. You may opt in through an affirmative checkbox on our web forms, by written or verbal request to us, or by replying to a message we send at your request. The program is available only to United States mobile numbers. You represent that you are the subscriber or the customary user of the mobile number you provide, and that you will notify us if that number changes or is reassigned.
11.3 Message Frequency
Message frequency varies based on your interaction with us and typically does not exceed 6 messages per month.
11.4 Message and Data Rates
Message and data rates may apply for any messages sent to you from us and from you to us. If you have questions about your text plan or data plan, contact your wireless provider.
11.5 Cancelling the Service
You can cancel the SMS service at any time. Just text “STOP” to (631) 891-5760. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
11.6 Help and Support
If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at [email protected] or (631) 891-5760.
11.7 Carrier Liability
Carriers are not liable for delayed or undelivered messages.
11.8 Content Standards for Our Messages
Our text messages will not contain phishing, smishing, or social engineering attempts to obtain your private information; content that is illegal under federal or state law; or SHAFT content, meaning content relating to sex, hate, alcohol, firearms, or tobacco that does not comply with applicable federal and state law and regulations.
11.9 Mobile Information and Opt-In Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver the messages you asked to receive. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
11.10 Privacy
If you have any questions regarding privacy, please read our privacy policy: https://m.oberumnetworkbuilder.com/privacy-policy
12. Email Communications
By providing your email address you consent to receive transactional emails relating to your account and your requests. Marketing emails are sent only where you have opted in, and every marketing email includes an unsubscribe link. We comply with the CAN-SPAM Act.
13. Third-Party Services
The Services rely on third-party platforms, including cloud infrastructure providers, our customer relationship management and communications platform, SMS aggregators and messaging providers, email delivery providers, and payment processors. Your use of those platforms may also be governed by their own terms and privacy policies. We are not responsible for the acts, omissions, outages, security incidents, feature changes, or discontinuation of third-party platforms, and we do not guarantee their continued availability.
14. Disclaimer of Warranties
The services are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Oberum Technologies LLC disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement.
Without limiting the foregoing, we do not warrant that the services will be uninterrupted, timely, secure, or error free; that defects will be corrected; that the services will meet your requirements; or that infrastructure code generated by the platform will be free of errors, suitable for your environment, or compliant with your internal or regulatory standards. You are responsible for reviewing, testing, and validating generated code before deployment. No advice or information obtained from us creates any warranty not expressly stated in these Terms.
15. Limitation of Liability
To the fullest extent permitted by applicable law, in no event will Oberum Technologies LLC or its members, managers, officers, employees, agents, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business, or anticipated savings, arising out of or relating to your use of or inability to use the services, whether based in contract, tort, negligence, strict liability, or any other legal theory, and whether or not we were advised of the possibility of such damages.
To the fullest extent permitted by applicable law, the total aggregate liability of Oberum Technologies LLC for all claims arising out of or relating to these Terms or the services will not exceed the greater of the amounts you paid to us in the twelve months preceding the event giving rise to the claim, or one hundred United States dollars.
Some jurisdictions do not allow certain exclusions or limitations, so parts of these provisions may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.
16. Indemnification
You agree to indemnify, defend, and hold harmless Oberum Technologies LLC and its members, managers, officers, employees, and agents from and against any claims, damages, liabilities, losses, and reasonable attorneys' fees arising out of or relating to your breach of these Terms, your Customer Content, your use or misuse of the Services, or your violation of any law or the rights of any third party. We may assume exclusive defense and control of any matter subject to indemnification, at your expense, and you agree to cooperate with that defense.
17. Term and Termination
These Terms remain in effect while you use the Services. We may suspend or terminate your access at any time, with or without notice, if you breach these Terms, if we reasonably suspect fraud or abuse, or if we discontinue the Services. You may stop using the Services at any time and may close your account by contacting us.
On termination, your right to access the Services ends. We will make Customer Content available for export for 30 days following termination, after which it may be deleted. Sections that by their nature should survive will survive, including Sections 7 through 9 and 14 through 19.
18. Governing Law and Dispute Resolution
18.1 Governing Law
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
18.2 Informal Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will attempt in good faith to resolve the matter within 30 days of receiving your notice.
18.3 Binding Arbitration
If informal resolution does not succeed, you and Oberum Technologies LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the services will be resolved by binding arbitration rather than in court, except as stated in Section 18.5.
Arbitration will be administered by the American Arbitration Association under its Commercial Arbitration Rules, or its Consumer Arbitration Rules where those rules apply, before a single arbitrator, seated in Suffolk County, New York. The arbitrator's award may be entered in any court of competent jurisdiction. Each party bears its own attorneys' fees except where applicable law or the arbitrator's award provides otherwise.
18.4 Class Action Waiver
You and Oberum Technologies LLC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative or class proceeding. You waive the right to a trial by jury. If a court determines that this waiver is unenforceable as to a particular claim, that claim, and only that claim, will be severed and may proceed in court.
18.5 Exceptions
Either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. Nothing in this Section prevents you from reporting a matter to a government agency.
18.6 Time to File
Any claim arising out of or relating to these Terms or the Services must be filed within one year after the claim arose, to the extent permitted by applicable law.
19. General Provisions
● Severability. If any provision is found invalid or unenforceable, the remaining provisions remain in full force.
● Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
● Assignment. You may not assign these Terms without our prior written consent. We may assign them freely, including in connection with a merger, acquisition, reorganization, or sale of assets.
● Entire Agreement. These Terms, together with our Privacy Policy and any signed order form or subscription agreement, are the entire agreement between you and us regarding the Services and supersede prior understandings on that subject.
● No Agency. These Terms do not create any agency, partnership, joint venture, or employment relationship.
● No Third-Party Beneficiaries. These Terms are for the benefit of the parties and their permitted successors and assigns only.
● Force Majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, epidemics, war, terrorism, civil unrest, government action, labor disputes, utility or telecommunications failures, and third-party platform outages.
● Export Controls. The Services may be subject to United States export control laws. You agree to comply with those laws and not to make the Services available to any person or destination prohibited by them.
● Electronic Communications. You consent to receive communications from us electronically, and you agree that electronic notices satisfy any legal requirement that a communication be in writing.
● Headings. Section headings are for convenience only and do not affect interpretation.
20. Contact Information
Questions about these Terms can be directed to:
Oberum Technologies LLC
Address: 40 Meadow Ave, Medford, NY 11763
Email: [email protected]
Phone: (631) 891-5760
Website: https://oberumnetworkbuilder.com
Privacy Policy: https://m.oberumnetworkbuilder.com/privacy-policy
Last Updated: October 26, 2026